As discussed last week, we’ve created a set of recommended guidelines for gathering, handling and inspecting digital media used to make business decisions.
This week we’ll dig into the first guideline, Resolution.
What is Resolution?
Image resolution refers to how many pixels are displayed per inch of an image. Higher resolutions mean that there are more pixels per inch (PPI) which results in more pixel information. This creates a high-quality, crisp image. Images with lower resolutions have fewer pixels and are less clear.
Impact of Low Resolution Images in the Insurance Process
Photos and videos should be of a high enough resolution to meet the needs of transactions and claims. When relying on images to make decisions and support automated operations, the details within the photo matter.
Automation Impacted by Low Resolution Media
- Validation and/or tamper detection – Can you tell if it’s real and not edited?
- Analysis and inventory – Can you view details within the media to extract the correct information?
- Damage detection and estimation – Can you see the extent of the damage without needing to request more information?
Photos with low resolution should be flagged, rejected or replaced early in the gathering process to prevent later issues, including fraud, incorrect analysis or inability to perform appraisals.
What causes low resolution?
Many things! Here are a few:
- Images that have been resized by a camera setting
- Images captured by an older device
- Images/media that have been manually resized
How Attestiv Helps Enforce Resolution
Attestiv enforces a minimum requirement for image resolution, flagging photos that fall below the minimum threshold. With a default threshold of slightly less than 1 megapixel, Attestiv supports any modern camera device and ensures that any images taken will be suitable for tamper detection, analysis and inventory and damage detection and estimation. Attestiv also allows organizations to customize their minimum default threshold if desired.
| Category | Risk | Remediation | Attestiv Platform Solution |
|---|---|---|---|
| Resolution | Low-resolution media is difficult to validate against tampering and can result in poor analysis or appraisal | Enforce minimum threshold for resolution | We can help measure, track and enforce minimum threshold |
Attestiv offers a suite of solutions to implement, enforce and audit best practices for your digital media intake processes. We can customize and implement discrete APIs to build a set of best practices around digital media intake that are sustainable, consistent and tamper-resistant, as part of an incremental business improvement process.
Join us next week as we discuss guideline #2 – Quality.
