Business Quality Digital Media Guideline #3: Tampering

Malicious tampering of digital media is typically a sign of fraud. When media has been altered to change the state or appearance of an insured asset, the media should be rejected and/or replaced. Malicious tampering can happen in a number of ways.

Business Quality Digital Media Guideline #2: Quality

white wall with black mold and damage next to a radiator

By having a process that immediately detects low quality and then automatically requests a customer to resubmit that image or video is the ideal way to prevent issues whether it be a claim, quote or other transaction.

The Importance of Guidelines for Insurance Photos and Digital Media

For insurance carriers who are thinking about or who have currently implemented self-service processes for gathering photos and digital media that will be used in claims, underwriting or inspections, it is important to put in place a set of guidelines BEFORE they begin using this customer-provided media.

Three Trends Shaping the Future of Healthcare

trends shaping healthcare

Healthcare has evolved over the past few years, particularly in light of the COVID-19 pandemic. Many evolutionary changes were already in store even pre-pandemic. Artificial intelligence (AI) technology and wearable […]